Programmes Utilise Popular Application to Provide Additional Instruction and Psychosocial Support


Several CLCC programmes use WhatsApp to provide additional instruction and psychosocial support to students after class hours, or when—for whatever reason—they are unable to come to class. WhatsApp is a particularly useful application as many students already have the app on their phones and know how to use it; moreover, it tends to use relatively little data and is thus quite cheap. UNHCR Lebanon keeps in touch with scholarship students, dispersed throughout the country, via WhatsApp.

InZone refugee students from Syria in Azraq camp, Jordan. Photo: © 2017 UNHCR/Antoine Tardy

InZone has medical students based in Geneva act as tutors to medical students in Somalia, using WhatsApp to continue discussions around course material and conduct informal assessments. BHER has a WhatsApp
support programme specifically for female students, linking them to mentors around the globe who provide
additional academic reinforcement and encouragement during their studies. Purdue uses WhatsApp groups to communicate in the local language with students, providing socio-emotional support and creating a space for students to be empowered to share feedback and concerns throughout the course.

Story provided by: UNHCR ©2017